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The City of Geneseo is open from 8 AM to 4 PM, Monday thru Friday. Please complete the applicable application and return it in person to 115 S. Oakwood Avenue, Geneseo, IL. If you should have any questions about the application and/or utility service, please contact the City of Geneseo at 309.944.4243.

Residential Application

Commercial Application

PAYMENT OPTIONS AVAILABLE FOR GENESEO MUNICIPAL UTILITIES

BUDGET BILLING

We offer budget billing for our customers' ease in paying their utility bill.  Any and all usage is still being billed to you, but you have the ease of knowing beforehand how much to set aside for your utilities.  Your budget billing amount is determined by the average of the account for the past year.  Any previous balance must be taken care of before placement on the program.  Once on the budget billing program you would pay the same amount each month.  If budget payment is not made monthly your account will be removed (without notice) from the budget billing program.

It sometimes may be necessary, depending upon changes with your expected usage, to change the amount of your budget payment.  Budget accounts are monitored for these changes quarterly.  You would be notified of any changes made to your account.

You may request removal of your account from budget billing at any time by notifying our billing department.

ACH PAYMENT OF BILL

ACH is an automated program that can be set up for your utility account payment to be drafted from your checking or savings account.  If you are on the budget billing program the budget amount would be drafted each month, otherwise your current bill amount would be drafted.  The drafts occur on the 6th of each month.  Forms are available HERE or in our office at 115 S Oakwood Avenue, Geneseo, IL.  Once we receive the form with your information we will run a test through our bank and you may have one more bill to pay normally before automatic drafts start processing.

You may request removal of your account from ACH at any time by notifying our billing department.  If the ACH has already been sent to the bank for the current month we will remove ACH for your next billing being sent.

If you would like any additional information on our convenient payment plans, you may contact our billing department at 309.944.4243